Refund Policy

Last Updated: June 2026

Eligibility for Refunds

You may be eligible for a refund if:

  • The item received is damaged or defective.
  • The wrong item was delivered.
  • The item has significant manufacturing defects.
  • Your order was canceled before shipment.
  • The product is unavailable after payment has been completed.

To qualify for a refund, the item must meet the requirements stated in this policy.

Return Window

Customers may request a return or refund within 7 days of receiving their order.

Requests submitted after the return period may not be accepted.

Conditions for Returns

To be eligible for a refund or exchange, returned items must:

  • Be unused and unworn.
  • Be unwashed and undamaged.
  • Include all original tags and labels.
  • Be returned in the original packaging.
  • Include proof of purchase or order confirmation.

OutfitsStyle reserves the right to inspect returned products before approving a refund.

Non-Refundable Items

The following items are generally not eligible for refunds:

  • Products marked as “Final Sale.”
  • Clearance or discounted items.
  • Gift cards and promotional vouchers.
  • Items damaged due to customer misuse.
  • Products returned without original tags or packaging.
  • Personalized or custom-made items.
  • Items showing signs of wear, washing, or alteration.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your order number
  • Photos of the product
  • Photos of the packaging
  • A brief description of the issue

Once verified, we will offer an appropriate resolution, which may include:

  • A replacement item
  • An exchange
  • A full refund

Order Cancellation

Orders may be canceled before they are processed or shipped.

If payment has already been made and the order is successfully canceled before shipment, a full refund will be issued.

Orders that have already been shipped cannot be canceled and must follow the return process.

Refund Process

After we receive and inspect the returned item:

  1. We will review the return request.
  2. You will be notified of the approval or rejection of your refund.
  3. If approved, the refund will be processed to your original payment method.

Refund processing times may vary depending on your payment provider.

Refund Processing Time

Approved refunds are generally processed within 5–10 business days.

Depending on your bank, card issuer, or payment service provider, it may take additional time for the funds to appear in your account.

Shipping Costs

  • Original shipping charges are generally non-refundable unless the return is due to our error.
  • Customers may be responsible for return shipping costs unless the product is defective, damaged, or incorrectly delivered.

Shipping fees paid for expedited delivery services are non-refundable.

Exchanges

If you would like a different size, color, or variation of an item, you may request an exchange subject to:

  • Product availability
  • Compliance with our return requirements

If the requested replacement item is unavailable, a refund or store credit may be offered.

Refused Deliveries

If a customer refuses delivery without a valid reason or provides an incorrect shipping address, any refund may be reduced by shipping and handling costs incurred by OutfitsStyle.

Fraud Prevention

OutfitsStyle reserves the right to refuse refunds, returns, or exchanges if we suspect:

  • Fraudulent activity
  • Abuse of refund policies
  • Unauthorized transactions
  • Violation of our Terms and Conditions

Store Credit

In certain situations, OutfitsStyle may offer store credit instead of a monetary refund. Store credit can be used toward future purchases on our website.

Limitation of Liability

Our maximum liability regarding any refund claim shall not exceed the amount paid for the affected product.

We are not responsible for indirect, incidental, or consequential losses related to the use or purchase of our products.

Changes to This Refund Policy

We reserve the right to update, modify, or replace this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding refunds, returns, or exchanges, please contact us:

OutfitsStyle
Email:

Phone: +92 305 6595592

 

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